GUIDELINES | Higher Jumping Fit

TERMS & CONDITIONS

CLASS CANCELLATIONS:

You must cancel your class 12 hours in advance, or you will be deducted a class credit. This includes switching time slots under the 12-hour notice time period. You may cancel your class through our online system.

FOR CUSTOMERS RUNNING LATE:

Customers who arrive late will not be admitted to class for their safety and the customers inside the class. And to avoid disruption to the class once it has started.

LATE ARRIVAL CREDIT:

A Late Arrival Credit can be use on the same day only. Simply call us within the day to recshedule booking.

REFUND POLICY:

All class and personal training package sales are final and non-refundable. You should be aware that classes do expire. The expiration dates are posted in the description of the class or series of classes on our website. Classes that are canceled LESS THAN 12 hours in advance will be charged in full to the client. Note that purchases may be processed by third-party vendors. All credits are NOT for resale. Any person, site or service deemed to be reselling class and or personal training credits will forfeit all credits and no refund shall be given. HIGHER reserves the right to ban any person and or entity deemed to have violated the aforementioned and sole determination of such violation is at the complete discretion of HIGHER.
For any unforseen cases for refund credit ,please email to higherjumpingfit@gmail.com . Non later than 7 days from the date you missed class.

STUDIO FACILITIES

You agree that HIGHER is in no way responsible for the safekeeping of your personal belongings when you are present in the studio. You assume all risk of loss for any of your personal belongings. Lockers and keys provided at Higher.

PERSONAL FITNESS DECLARATION

You should not exercise beyond your own abilities. If you know or are concerned that you have a medical condition that might interfere with your physical safety, you must seek advice from a relevant medical professional before you use our equipment and facilities. You must follow all rules and instructions, including warning notices, when using our equipment and facilities. If you experience any illness during your exercise session, please notify us immediately. Our staff members are not qualified doctors. If you have a disability, you must follow any reasonable instructions to allow you to exercise safely.

Limitation of Liability:

By attending classes, events, activities, and using the studio facilities and equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns that there are certain inherent risks and dangers in the strenuous nature of the HIGHER JUMPING FIT classes. You acknowledge that you have voluntarily chosen to participate in an intense physical exercise. You hereby agree to assume full responsibility for you and anyone you booked for with this account, any and all injuries or damage, which are sustained or aggravated by you in relation to the use of the equipment and/or studio facilities, and release, indemnify, and hold harmless HIGHER JUMPING FIT

Member Assumption of Risk and Release:

You warrant and represent that you do not have any medical or mental condition or disability; or disease, which could become worse during exercise or result in damage to your health if you exercise or engage in any physical activity at the studio. You acknowledge and agree to exercise responsibly and with due care and attention to your own medical and mental condition at all times. You understand and accept all risks of injury from studio activities and using any studio equipment. You understand and agree that the studio and any other HIGHER JUMPING FIT facility that you visit do not, to the extent permitted by law, accept any liability for any injury, disability, death, or loss or damage to person or property, except those arising from their negligence or breach of this Agreement.

Entire Agreement:

This Agreement constitutes the entire Agreement between the parties. All conditions, warranties or other terms not expressly contained in this Agreement (actual or implied), or not imposed or required to be binding by applicable statute in respect of the services or goods supplied by us, our employees, servants or agents, are hereby excluded. The parties acknowledge that they have not relied on any oral or written representations or other promises or assurances not contained in this Agreement. The parties waive all rights and remedies which might otherwise be available to them in respect thereof, except that nothing in this Agreement will limit or exclude any liability for fraud or fraudulent misrepresentation.

PACKAGE EXTENSION POLICY

HIGHER JUMPING FIT will only extend a package due to medical-related reasons. You can submit your request to extend to higherjumpingfit@gmail.com with a supporting document (subject to approval).

PACKAGE FREEZING

Package freezing is available at RM70 every 30 days. Package freezing does NOT extend the amount of validity of days of your package.
Package freezing simply carries your remaining validity of days forward to after the freezing period.
- For example, the package will expire in 10 days from today; if the said package is frozen for 30 days from today, then the package will expire in 10 days after the 30 days of freezing.
Packages are not able to be utilized during the freezing period.
A one-time fee of RM70 is charged for package freezing due to medical reasons, i.e. hospitalization, pregnancy, MC etc.